Shipping policy

Shipping Policy

At Mother Lode Coffee Traders, we aim to provide transparent and reliable shipping for every order.

Shipping Rates & Delivery Costs

Shipping costs are calculated at checkout based on:

Your delivery location
Package size and weight
Shipping carrier rates

In most cases, the total shipping cost will be displayed before you complete your purchase, so there are no surprises.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Please note:

Orders are not processed or shipped on weekends or holidays
High order volume or supplier delays may extend processing times

Shipping Times

Estimated delivery times vary depending on the product and supplier location:

Domestic (U.S.): 5–10 business days
International: 7–21 business days

These are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

Multiple Shipments

Because we work with multiple suppliers, your order may arrive in separate packages at different times.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information (if available).

Incorrect Addresses

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

While we work with reliable carriers, delays can happen.
If your order appears lost or significantly delayed, please contact us at [your email], and we will assist in resolving the issue.